Terms of Purchase – vvgvvg
These Terms of Purchase govern all transactions made through vvgvvg.com (the “Site”). By placing an order on the Site, you agree to be bound by these terms. Please review them carefully before making a purchase.
1. Order Placement and Confirmation
- Order Submission: When you place an order, you are making a binding offer to purchase the selected items. We reserve the right to accept or decline your order for any reason, including but not limited to inventory shortages, pricing errors, or suspected fraudulent activity.
- Order Confirmation: Upon acceptance of your order, we will send a confirmation email to the address provided during checkout, containing details of your purchase (e.g., items, quantities, total amount). This email serves as proof of your order but does not constitute a guarantee of delivery until shipment is processed.
2. Pricing and Payment
- Currency: All prices on the Site are displayed in United States Dollars (USD), and all transactions are processed in USD.
- Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment options as indicated at checkout. Payment must be completed in full at the time of order placement.
- Price Accuracy: We strive to ensure all prices are accurate, but in the event of a pricing error, we reserve the right to cancel the order and refund any payment made, or contact you to confirm your willingness to proceed at the correct price.
3. Shipping and Delivery
- Processing Time: Orders are typically processed and shipped within 1–3 business days of payment confirmation.
- Delivery Time: After shipment, delivery is estimated to take 6–12 business days to any destination worldwide. This timeline is approximate and may be affected by factors beyond our control (e.g., customs delays, natural disasters).
- Shipping Costs: We offer free shipping on all orders worldwide, with no minimum purchase required.
- Tracking Information: Once your order is shipped, a tracking number will be provided via email, allowing you to monitor the status of your delivery.
4. Returns and Refunds
- Return Period: You may return any item(s) purchased from the Site for a full refund within 60 days of the delivery date, provided the items are in their original condition (unworn, unwashed, with tags attached) and accompanied by the original packaging and order confirmation.
- Return Process: To initiate a return, contact our customer service team at [email protected] with your order number and details of the items to be returned. We will provide instructions for returning the items. You are responsible for ensuring the items are shipped back safely; we recommend using a trackable shipping method, as we are not liable for lost return shipments.
- Refund Processing: Once we receive and inspect the returned items (and confirm they meet our return criteria), we will process your refund within 5–10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that processing times for the refund to appear in your account may vary depending on your bank or payment provider.
5. Limitations of Liability
- Product Condition: We strive to accurately represent the color, style, and quality of our products on the Site, but minor variations may occur due to factors such as lighting or monitor settings.
- Force Majeure: We shall not be liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, transportation disruptions, or government regulations.
6. Modifications to Terms
We may update these Terms of Purchase from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance of the updated terms.
7. Contact Us
If you have any questions or concerns regarding these Terms of Purchase, please contact us at: